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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gil and Maggie Falasco

January 6, 2024

5  out of  5 rating by Gil and Maggie Falasco
"Always Extremely responsive!"
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Danielle Greer

November 1, 2023

5  out of  5 rating by Danielle Greer
"I have been with Bill Conley since I moved to Virginia in 03. Great company and employees. They always make sure we have everything we need. Felicia, the Office Manager, is the best. I let her know what we need and she makes it happen. I highly recommend this location. You won't go wrong."
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Richard Lasky

March 23, 2023

5  out of  5 rating by Richard Lasky
"I have been with State Farm for over 20 years and Bill and his staff have always taken care of my insurance needs. I had a claim last year and it was taken care of promptly and smoothly. I highly suggest Bill as he is always looking for what is best for me. “Like a good neighbor, State Farm is there.”"
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Kadejiah Howard

January 20, 2023

4  out of  5 rating by Kadejiah Howard
"I am a previous State Farm policy holder and they were great when I had them. But when I had to cancel my insurance and tried to go back not so helpful.. I feel like they didn't want to insure me again. Not sure why, I was told I would hear back from an agent to get a quote... And no one ever called me back."
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Khadijah Waddy

October 3, 2022

5  out of  5 rating by Khadijah Waddy
"I've had these guys since my first apartment 5 years ago ,and I couldn't be more pleased with my rental insurance,and how fast they respond and get back to any of your concerns!"
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Adam Phillips

August 11, 2022

5  out of  5 rating by Adam Phillips
"I came to Ashley Hahn at Bill Conleys office for help with a very time sensitive request and she came through for me in a big way! Thank you, Ashley Hahn!"
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Miya Haselow

May 14, 2022

5  out of  5 rating by Miya Haselow
"These guys have taken such good care of my family! So many different ways they have saved us money and time, and they are always so patient and kind!"
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Stephanie De La Cruz

March 4, 2022

5  out of  5 rating by Stephanie De La Cruz
"I spoke with Felicia years ago and switched. I was able to save a lot of money by doing so. Since then, any time I need anything or have a question about something Felicia is always so helpful and kind during the communication and responds quickly."
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Matthew Johnson

January 4, 2022

5  out of  5 rating by Matthew Johnson
"I love the level of service we get here they're so personal I come in here to pay my father-in-law's bill. It's not even my account but yet they know me and know him and always ask about him.."
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Tuyen “Rose” Hudson

October 8, 2021

2  out of  5 rating by Tuyen “Rose” Hudson
"BEWARE: Lack of customer service when needed. Will be looking for new auto and morgage insurance. We've been with State Farm for over 12 years and been with Bill's office for over 5 of it. Car broke down and it took 24 hours for a tow company to tow it to a repair shop. Called Bill's office for assistance and the lady I spoke with got me in contact with roadside assistance (which I have contacted multiple times myself). In the end the car finally got towed without their help. When we filed a complaint the same lady at the office seemed offensive and my husband (the customer) had to diffuse the conversation and not the other way around because they can't seem to take a complaint. They stated they are not going to beg us to be customers, they don't have to. Giving them 2 stars because they did a decent job the last few years with us on autpayment. Just look for another provider and save yourself the hassle."
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Artemis corazones

June 24, 2021

1  out of  5 rating by Artemis corazones
"It is very difficult to communicate with them by phone the phone rings and rings and it is very difficult for them to pick it up."
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Tammy Herbert

April 27, 2021

5  out of  5 rating by Tammy Herbert
"Excellent agent"
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Last Leads

February 4, 2021

5  out of  5 rating by Last Leads
"They're always really nice here"
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Teresa Blackwell

January 22, 2020

5  out of  5 rating by Teresa Blackwell
"Awesome staff"
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Deidra Pereira

July 14, 2017

5  out of  5 rating by Deidra Pereira
"Great service! Bill always puts his customers first. He has been a great resource and agent to me and my family for years. A+"